Terms & Conditions
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​Booking and Deposit
A deposit of $500 is due upon booking to secure your session. The remaining balance is due after your wedding day. The deposit is part of the total session fee and is applied toward the final amount.
Rescheduling
If you wish to reschedule your booking, a minimum of 3 months' notice is required. The session fee may be transferred to a new date, provided the new date is available. If less than 3 months' notice is given, the session fee will be forfeited. Only one reschedule is allowed per wedding. If a second reschedule is requested, the session fee will be forfeited.
Cancellations and Refunds
The deposit is fully refundable in the case of a cancellation due to government-imposed Covid-19 restrictions.
The deposit is non-refundable in the event of a client-initiated cancellation or change of mind.
In the event that the photographer is unable to attend the wedding due to unforeseen circumstances (e.g., illness, emergency), a full refund of the deposit will be issued, or an alternative photographer may be arranged.
Payment & Orders
Orders and final images will not be delivered until the full payment has been received.
The client is responsible for ensuring payment is made before any images are released.
Image Storage & Liability
Client image files will be stored for 3 months following the wedding. While every effort will be made to ensure suitable storage, the photographer is not responsible for the loss of images due to circumstances outside their control, such as equipment failure. Clients may request the return of images within this period; after 3 months, images will be permanently deleted.
Force Majeure
Neither party shall be held liable for any failure or delay in the performance of this contract due to causes beyond their reasonable control, including but not limited to natural disasters, war, pandemic, or any other unforeseen circumstances. Force majeure includes, but is not limited to, circumstances such as the inability to fly a drone due to adverse weather conditions or airspace restrictions.
Copyright & Image Use
The photographer retains copyright over all images produced. Clients are granted a non-exclusive license to use the images for personal purposes (e.g., printing, sharing on social media). Commercial use of the images is not permitted without prior written consent from the photographer.
Extra Hours
Extra hours booked before the deposit is paid will be charged at $100 per hour, per staff member. Once the deposit is paid, the rate increases to $200 per hour, per staff member.
On the wedding day, if you wish to extend the coverage, we’re happy to accommodate. A full hour will be charged if the team stays for at least 15 minutes into the hour. We do not charge for or offer half-hour increments. Any additional hour will be charged at $200 per hour, per staff member.
Team Assignment
Your assigned photographer and videographer will be introduced 2-3 months before your wedding day. Each team member is carefully selected based on their expertise, experience, and professional-grade equipment. To maintain the quality and consistency of your wedding photos and videos, our team follows strict creative and technical guidelines set by SaltyFrogz. While our team members bring their own skills to the table, their personal creative work outside of SaltyFrogz is independent of our brand. The final look and artistic direction of your wedding media will always align with the signature SaltyFrogz style.
Alterations
Clients may request unlimited alterations to their wedding photos and videos within 30 days of receiving the final delivery. After 30 days, a $100 editing fee will apply for each round of alterations requested.
Delivery of Media
All media (photos and videos) will be delivered within 5 weeks of your wedding day. While we don’t typically provide sneak peeks to expedite the editing process, we’re happy to send a few upon request. All media will only be delivered upon full payment being received.
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Saltyfrogz - Ph: 0447815942 Web: saltyfrogz.com